📦 USA/CAN | 3-5 Business Days (Tracked)
📦 Rest of the world | 7-14+ Days (+$5 extra)

For any inquiries, please don't hesitate to reach out to us via email at support@iluumi.co

Q: Is Iluumi a painless hair removal device?
A: Yes, Iluumi is designed to provide a painless hair removal experience, as long as your skin tone is compatible. Make sure to check the skin compatibility table to find out if your skin tone and hair colour have the right amount of pigment for your Iluumi.

Q: How long does it take to see results?
A: Achieve full hair removal in just 5 weeks with our PRO device! With our classic model, you can enjoy the same smooth results in 8-12 weeks.

Q: Can it completely remove hair?
A: Yes, it is designed to achieve complete hair removal in a matter of weeks. You will only need to use the device once a month after you have reached complete hair removal  as a maintenance treatment.

Q: Is it safe?
A: Yes, Iluumi is safe and highly quality controlled! The technology that makes the Iluumi IPL’s in-home hair removal is also backed by dermatologists as an effective and safer alternative to laser hair removal therapy.

Q: Does Iluumi use IPL technology?
A: Yes, Iluumi utilizes advanced safe IPL technology for effective and long-lasting hair removal.

Q: Is it suitable for both men and women?
A: Absolutely! The Iluumi IPL doesn’t discriminate. As long as your hair and skin tones are compatible and you are shaved before each treatment, then your Iluumi IPL will work for you!

Q: Can it be used 'down there'?
A: Heck yes, it can! Your iluumi IPL can be used on all your body parts! Just make sure you check your hair and skin tone compatibility and you read your instruction manual first! WooHoo for not needing to get your bits out for a technician at the laser clinic anymore!